George
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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How do I start the online returns process?
How to make an Online Return. Our Online Return Portal is the best way to send parts back to JEGS. This will allow you to purchase a return label from FedEx using our JEGS Corporate Discount. You ...
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What dollar amounts are available for purchase on a gift card?
$5-$5000. If you do not see your desired dollar amount from the online drop down box please call us at 1-800-345-4545 and we will be happy to issue one in the amount that you choose.
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Do I pay to return my orders to JEGS?
Return shipping and how it works! Returning things should be just as easy as making the initial purchase. Here are JEGS we try to make that process as easy as possible. In most cases, you are respo...
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What may be purchased using a JEGS gift card?
Any item sold by JEGS via our website, retail store, or by phone at 1-800-345-4545.
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Does JEGS Charge any fees to make a return?
JEGS is happy to accept returns on orders returned to us inside our 60-day return window as long as they are New and Unused. We do charge Process, Restock and Repackaging fees if your order meets t...
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How do I check the balance of my gift card?
You may simply click on Gift Cards from the top of our website and then click again on the Icon that says “Check Gift Card Balance”. You may also call us 1-800-345-4545. 8:00am to 11:00pm EST Mon...
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How long does JEGS take to complete my return?
How long does our returns process take? The processing time for our returns department can vary throughout the year; a good estimate for the return to be processed and completed is 5-7 business day...
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How is my JEGS gift card received?
You may have a gift card emailed or mailed to yourself or the email/mailing address of your recipient.